Reel Support

Your video, wherever it lives, on every Apple screen.

Reel plays the films, shows and videos you already have — on Jellyfin, Emby and Plex servers, SMB, NFS, WebDAV, FTP and SFTP shares, DLNA servers and folders on your device — in their original quality. Reel doesn't provide any content.

Getting started

  1. Open Reel and choose the kind of source you have on the Welcome screen.
  2. Enter the server's address — for example http://192.168.1.20:8096 for Jellyfin, or the name of a computer for a file share — then sign in. Shares on your network are listed automatically.
  3. Your libraries appear in the sidebar, and Home brings Continue Watching and Recently Added together from every source. Add more sources at any time in Settings › Sources.

Troubleshooting

Reel can't find or reach a server on my network

Reel needs permission to find devices on your local network.

Reel shows the same steps, with a button to the right setting, when it notices the permission is off.

The address isn't accepted

Include the port your server uses, such as :8096 for Jellyfin and Emby or :32400 for Plex, and https:// if your server uses it. Make sure your device is on the same network as the server, or that the server can be reached from outside it.

A server says “Sign in again”

Sign-ins are kept in your device's keychain. After you move to a new device, or when a server stops accepting a device, Home shows a banner: tap Sign In… and enter your details. Your sources, progress and settings are kept.

A video won't play

Reel plays most files straight from the source. If one can't be played directly from a Jellyfin, Emby or Plex server, Reel asks the server to convert it and carries on from the same position. For files on shares and folders, please send us the file's format (Reel's Playback Information panel in the player shows it).

Contact

Questions, problems and ideas are welcome: linyoutian.loyot@gmail.com. Please mention your device, its software version and the kind of source you use.